WHAT YOU WILL DO
INTERNAL PROCESS
- Interact and collaborate with technical and business stakeholders to identify data sources, find data definitions for data as well as formulate and implement solutions.
- Gather information from various sources, analyze results and interpret patterns and trends.
- Once the data is collected and interpreted, report what was found in an easily accessible and accurate way that supports consistent and informed operational, tactical and strategic decisions.
- Development and design of professional reports and dashboards to support the various stakeholders within the company.
- Testing, debugging and reconciling data with source data to ensure data integrity.
- Communicate progress, including an easily understandable representation of data.
- Produce documentation.
- Promote the use of existing corporate and divisional data standards to improve data quality, ensure ongoing compliance and adherence to data governance principles.
- Promote reusability, maintainability, reliability and scalability in the design and development of data solutions.
- Process live and confidential data in accordance with specified guidelines.
- Evaluate changes and updates to source production systems that could impact reporting and potentially business decisions.
- Ensure the accuracy and integrity of data and its attribution to costs incurred by the business. Build models needed by the business to guide business decisions, including financial ones.
- Perform analytics for businesses to give them a better understanding of relevant data/trends/behaviors.
- Create detailed specifications for data analysis and reports.
- Proactive in suggesting opportunities as well as making analytical observations on any aspect that would benefit the business.
CUSTOMER
- Provide clear analytical information to customers and stakeholders.
- Build and maintain relationships with internal and external customers and stakeholders.
- Fulfill commitments made with internal and external customers and stakeholders to ensure customer expectations are managed
- Make recommendations to improve customer service and fair treatment of customers within area of responsibility.
- Participate in and contribute to a culture that builds rewarding relationships, facilitates feedback and provides exceptional customer service.
PEOPLE
- Develop and maintain productive and collaborative working relationships with peers and stakeholders.
- Positively influence and participate in change initiatives.
- Continuously develop its own expertise in terms of professional, sectoral and legislative knowledge.
- Contribute to continuous innovation by developing, sharing and implementing new ideas.
- Take charge of career development.
FINANCIAL
- Identify opportunities to improve profitability and increase operational efficiency.
- Manage financial and other company resources under your control with due respect.
- Contribute to risk identification processes and communicate recommendations in the appropriate forum.
WHAT SKILLS YOU NEED
- Verbal and written communication
- Personal skills
- Analytical skills
- Report writing
- Problem solving
- Ability to work independently
EXPERIENCE AND QUALIFICATIONS
- Bachelor’s degree in Mathematics/Computer Science/Computer Science/Statistics
- 3-5 years of experience as a data analyst or related field (essential)
- Experience in the healthcare field would be a plus.
- Advanced skills in MS Excel
- Good understanding and use of SQL
- Good understanding and use of analytical tools
- Power BI at least 1 year working knowledge of Power BI
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